Paradox of High Patient Volumes
At first glance, it may appear having more patients should naturally lead to higher revenue. When you consider extra labor costs and the fact that reimbursements are decreasing, increased volume can turn into diminishing returns.
- Basically, the cost of adding more staff can end up being higher than the value of additional patient volumes.
Optimal management of growing patient volumes requires a new way of working with automation and cloud-based apps that replace the heavy burden of manual processes.
- By using technology to eliminate processes, medical facilities manage patient loads better without the need for more labor costs.
This proactive approach not only improves efficiencies but also lets front office staff focus on patient needs instead of getting bogged down with administrative tasks.
- Ultimately, shifting towards automation and consolidation of tasks is key to maintaining clinic profitability and keeping high standards of care, especially with increasing medical demands.
How RamSoft Can Help Simplify Front Office Operations
Achieving workflow excellence starts with a single sign-on into a unified RIS/PACS and providing access to complementary medical imaging apps via a single worklist in the cloud.
- By leveraging cloud applications with scalability across facilities, organizations can “build as they grow,” while maintaining control and flexibility.
RamSoft PowerServer and OmegaAI RIS/PACS platforms reduce administrative burdens and costs associated with manual processes. Here’s how…
- Blume – Patient Portal: Patient access to diagnostic images and reports, imaging sharing with referring clinicians and family, self-scheduling, intake forms, and appointment notifications. These self-service features decrease the number of phone calls, the time needed for patient registration, and the manual process of intake form completion and filing.
- pVerify: Batch verification and real-time eligibility (authorization available soon) eliminates the need to call multiple insurance providers, freeing up staff time while reducing denials.
- PracticeSuite: An embedded solution including workflow options to accommodate entries from the RIS/PACS worklist or within the billing module. Quickly accesses top billing functions, Payment Ledger for balances and eligibility, and Payment Entry to add payment and print a receipt.
- openDoctor: Automated appointment notifications through SMS and email which replaces lists of confirmation calls and reduces missed appointment rates.
- InterFAX by Upland: Integrated digital workflow for inbound (available soon) and outbound faxes, reducing the need for manual acceptance and processing of referral or report faxes.
Mobile Applications Are Building a Patient-Centric Experience
Protecting patient data is business-critical for all medical practices, as it is for RamSoft. We’re using Microsoft Azure Cloud to ensure all data and applications are secure.
- Workflow optimization in medical imaging can significantly impact the patient experience, leading to increased loyalty and satisfaction.
Is Your Practice Operating Optimally?
Explore how new automation applications, including patient engagement tools, integrated with cloud-based RIS/PACS can improve operations and profitability of your practice with RamSoft.
Learn more on the company’s website or book a demo at RSNA 2024 for booth #6513 in the North Hall.
